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DriveTime Auto Sales the Good, the Bad and Ugly!

by Don B.
(Anaheim, CA)



Visitor Review I went into Drive Time to help my brother get a car. He could not be financed any where else. After sitting down with the credit manager I was told it would be better to write the loan under just my name. I told my brother that if that was the case lets go somewhere else. The finance manager said if my brother could prove that he was making the payments for 6 months they would add him to the loan and he could rebuild his credit. I agreed. At first it was fine. My wife and I made the payments for my brother for the first 6 months and everything was running smooth. Once we stopped making the payments that's when it went south.

My brother was late numerous times. They would call and harass me and EVERYONE on my brothers contact list DAILY! The people that do collections for drive time corporate are completely rude and speak to you in a manner that would not be acceptable in any other environment. They like to make rude comments like "why aren't you paying your bills on time."

A few times I lost my temper and became verbally abusive to them. Especially since I had told them more than once my brother had the car. Later they even told me that it was illegal to buy a car in your name for someone else. I laughed and told them it was their idea.

However, recently we have taken possession of this vehicle and made the payments on time. Since then we have had no issues. They have reported on my credit that the payments have always been on time even though I know my brother was late a couple times. The people that work in the Downey office in California are EXTREMELY nice and very helpful.

If you have bad credit and will actually pay your bill on time I think DriveTime Auto Sales is great. If you are habitually paying late and you have bad credit, well you don't deserve a car anyways.




Comments for
DriveTime Auto Sales the Good, the Bad and Ugly!

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Warranty is a scam!
by: Anonymous

I bought a car from Drive Time a year ago this month. Their big selling point was the unlimited warranty for 3 years or 36,000. My car has broken down TWICE in the last year and the warranty hasn't covered either issue. They make you take your vehicle to a garage of their chosing to have it looked at, which costs 50 dollars. After paying the 50 dollars the garage gives you an estimate twice of which the repairs are worth. Both times I had to pay for the repairs myself plus the 50 dollar estimate fee! I could have taken the car to Auto Zone and had it done for free!

This last time I called and asked if I could have two of my car payments moved to the back of my loan since I was paying over 500.00 to get my car fixed. The girl said yes, just fax the estimate, which I did. Then a guy emailed saying that i had to send proof of employment, two pay stubs and two referrals.

Why are they making me jump through hoops in order to have this done? I can't afford to fix their stupid car (that I'm paying too much for in the first place ) AND pay for repairs!
I would NEVER recommend Drive Time to anyone. They call and threaten and harass you and your family members.

I'm getting rid of the vehicle and Drive Time the first chance i get!

DriveTime Houston, TX
by: Glinen W.

I gave a down payment on Saturday, after leaving the lot I realized they did not give me a key pad. I called back and they said the car does not have a key pad.

I took the car to see if I could get the alarm disabled and the auto shop said they they needed the key pad, then said to go back and ask the dealer for it.

I called DriveTime and was told they didn't have it. I was put on hold and no one came to the phone. I still don't have a key pad.

In addition, the check engine light came on Sunday the next day after leaving the lot. I called DT repairs and took the car to the auto shop. It was finally approved to be maintenance.

Extensive work was done to the car and after hours at the auto shop I finally drove away. The check engine light came on again. I called DT repairs and they said their system was down and to call back the next day which was the Fourth of July week.

I have not had a chance to enjoy the car since i got it. The car is now outside parked and I have not even paid the first note. I only drove the car from dealership to home to auto shop.

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