Drivetime Took My Car and My Money!

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Drivetime Took My Car and My Money!

by Mama De
(Tampa, FL)

Visitor Review: I purchased a car from Drive Time Auto Sales 3 weeks ago and last week the check engine light came on. I took it to their shop and found out it needs a new engine.

Instead of holding to there warranty, and proof of no inspection, they are buying the car back so they're not upside down.

They refused to give me my money back and instead they offered to give me $700.00 back instead of the 1400 I gave them 3 weeks ago. They stated they had to charge me mileage.

Bad Bad Business!!! I am warning the consumers Beware, there are many situations on the reviews that will prove to you that you will be out of more Money and A LOT OF STRESS!!!!!!

All the trouble this company has caused is unreal. No wonder they were listed under 2 other names Ugly Duckling and Cars Yes.

They false advertise a Warranty that they Refuse to stand behind. They're misleading from the moment you purchase. I was in a situation where it was going to cost me quite a bit of money to get into the car I wanted, and I convinced myself, being new to the area that if I'm going to buy a used car I really need a longer warranty than 30 days. The 3 year warraty was very intriguing!!!!

Instead of researching I let my want become a need and bought the car. I wanted an Altima and with that I got ripped off, no car and no money back I am in the middle of taking care of this in a legal matter, and feel it is my right to let everyone in on my experience.

Please take my word, I'm not writing because I'm mad they came and took my car, because I didn't pay, I'm telling you what happened to me 2 days ago.

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Drivetime Took My Car and My Money!

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Same to me
by: Pierina y ramos

I bought a car a month ago and then the warning light came on. I took my car to the shop to diagnose my car and they find out the transmission is bad and has electrical problems.

It has been 4 days now and they told me I have to pay from my paycheck. The electrical problem cost around 600 dollars and they cover the rest.

Right now I don't have any transportation and they did not help me with a rental car yet and I'm so sad I feel like they just ripped me off. They suck..... I put whole my saving in there and now my account is empty... No car, no money and I'm still paying for the car... lol!!!!

inspect the car
by: a smart car buyer

Really you have nobody to blame but yourself. You should have inspected the car before you bought it. I dont care what a company says when i am getting ready to hand over alot of money for anything i always have it inspcted. really its your loss you should have read the contract better and did what all smart buyers do.

Insider to Drive Time who's on the fence...
by: Anonymous

I'm an employee Drive Time, who has recently been contemplating buying a car from them.

But from the volume of calls I receive from purchasers of DT vehicles, I can't help but become reluctant.

Many complaints are from major repairs needed to be performed when the vehicles aren't even 48 hours sold, or 60 days sold.

As a consumer one would have to ask themselves:

1. How can vehciles need such maintenance and costly repairs so soon after being sold?

2. Why would these vehicles repeatedly need the same repairs done over and over and over again?

3. Where did these vehicles come from?

4.How many customers bothered to test drive and/or have vehicle inspected by their own mechanic?

5. Why don't they read the details of their warranty?

6. Why after noticing the vehicle obviously running rough, or making loud sounds would you take the chance and buy it anyway?

7.Why wouldn't you visit an established used car dealership, instead?

8. If you know you have terrible credit why would you expect to receive a reliable vehicle with a monthly payment of $350 or more car note?

9. Did you ever think to ask what is the procedure if the vehicle needed maintenance/repairs?(And if recommended to visit an off site mechanic, why was this okay to you?

10. Why wouldn't you do online research, before investing your money?

Now as an employee, I can ask these questions to anyone of my customers but honestly, people usually want whatever looks & sounds good. We tell ourselves we will be the exception.

There's got to be a way to benefit from the limited warranty and stay in possession of a potentially good vehicle. But we've got to stop being so desperate and gullible ,and start doing our homework.

Honestly the fault of so many customers repair complaints lie with some of the lazy, no count mechanics, who only fix these vehicles good enough til they receive their checks and then the vehicles, display the same exact need for servicing.

DT needs to follow up with customers on the level of satisfaction to their repairs, and discontinue referring customers to auto shops who aren't accountable or servicing these vehicles properly in the first place.

The resources & information is right at our fingertips. You can even get a FREE diagnostic at your local Auto Zone. So although I haven't decided if I'm going with DT or not, I do know me deciding to buy one of DT's cars, I will pray and ask the Lord to guide my steps, and decision.

But I cannot and will not allow any tempting warranty cloud my judgement, or ignore my common sense when I know the horror stories I've heard.

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Drivetime Took My Car and My Money!

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Drivetime Took My Car and My Money!