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Think Again Before You Go to DriveTime

by Joy
(US)



Visitor Review: DriveTime in NC is a big rip off and they are not there to help you with your credit, but just to make it worse. They also have the most rude people working in the corp office. I hope many people read this... I wish I would have listened when someone told me not to go to them.




Response: HI Joy. Thanks for your opinions. Would you care to expand and let us know more specifically what they did to upset you? I don't know that DriveTime is intentionally trying to ruin anyone's credit and I (and I'm sure other visitors) would be interested to know what happened.

Did you miss a payment? If so, then you'd have to expect them to report this to the credit bureaus and that would fall more on your shoulders than theirs. Right?

I'm not trying to stick up for DT and your frustration with them may be quite legitimate, but at the same time, to state that they are intentionally trying to make your credit worse is a pretty bold statement.

Thanks again for your opinions and I'll look forward to hearing back from you...Justin





Comments for
Think Again Before You Go to DriveTime

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tranny shafted
by: Anonymous

I just bought a car from DriveTime in Ocala, FL. The first 3 days of driving the car, the a/c stopped working, the radiator hose busted along with slow take off. Now the tranny needs work the highest I can go is 65mph in 3rd gear. I only put 1,000 miles on the car. What should I do now? p.s. they fixed the hose.

?
by: lee

Why so many bad reviews DT?

It seems like people just got bad cars
by: Bob

To Lee...

I used to sell cars (not for DriveTime) and it seems like you can have 100 happy customers and no one ever hears about how good things go, but 1 pissed off customer will tell the world what a horrible dealership, salesman, car, etc. it is.

Drive Time doesn't build the cars and all they can do is inspect them and fix them when they see a problem. Maybe they intentionally didn't fix something they saw wrong with the car or maybe it wasn't bad when they inspected it. Cars break, what can I say...

I take any bad reviews I see of any company with a grain of salt. Personally my credit got hit pretty hard due to this economy and I am planning on buying a car from DT. I have friends that have bought from them before and they didn't have anything bad to say about them.

Sorry to anyone that has had a bad experience, but I wouldn't put too much weight on it for anyone else looking to buy from them.

I will let you all know how my experience goes.

If it seems to good to be true it is!
by: Christopher

Purchased my Truck at Drive time in Jacksonville FL in April 2010. Drive time showed me all the papers for inspections and maintenance that was done on the truck.

My credit was not good so I was happy to get approved. I read the stories about things in the past and about buyer beware and now I am the victim.

I had a check engine light come on the truck, so I called drivetime and they said to bring it in to the repair facility within two days. The repair facility had it for 24 hrs before they could check it out.

Then the fun began the catalytic converter was not working, 3 cylinders had a misfire and there was a transmission error. The mechanic told me the misfire could be fixed with a tune up, but what I couldn't understand was all the maintenance like that was done before I purchased the truck. Why after 14months would I need a tune up.

Of course, the catalytic converter was not covered. Either the salespeople have you believe that there warranty is the best 3yr 36000 miles (SURE). So they wanted $900 for the repair of the converter.

I called DT customer service and I got the same answer, no help, no sorry, nothing. So I ordered the part, rented a car for a week (not covered).

Come to find out the part comes from a DT distributor so DT can warranty it (huh) which costs $700 the same thing would cost me $400. DT would not authorize a transmission check because they didn't want to pay for it and I was told I could authorize it and if there was nothing wrong I would have to pay for it.

I had to purchase a new battery because the battery that was put in there was not the correct size for the truck this is another thing that is not covered. It drained the battery.

So far I am down $1400 without transportation and no light at the end of the tunnel. And no help from DT.

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